Our Mission
Our customer service is based on integrity, honesty, and fairness. We regard our client as a partner; we encourage the client’s participation and believe decisions are to be made collectively. Our promise is to provide complete satisfaction to every client.
Customer Service
Our team is intensely focused on providing our clients will helpful and accurate information throughout the workers’ compensation claims process. We understand your time is important and we will work quickly to provide you and the injured employee with the best resources to successfully resolve the claim.
Knowledgeable
We have an experienced group of claims analysts that have worked for Elite Claims Management for many years. Our claims analysts are certified by California OSIP and receive continuing education to remain knowledgeable with current state regulations.
Partnership
We believe in establishing a mutual partnership with our clients and know that the best decisions are made through helpful communication. Our success depends on our ability to solve your challenges and improve the effectiveness of your company’s workers’ compensation claims program.
Measurable Results
Our unique approach to managing claims combines the experience of our claims analysts along with technology solutions to maintain accurate and reliable information from the start of the claim. We are with you and the injured employee every step of the way until the claim is resolved.